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    Behindertenfreundliches Hotel & Hotelzimmer

Information from A - Z

Airport

Baden-Airpark (Karlsruhe Baden-Baden Airport): distance 22 km, 20 min by car.

Frankfurt international Airport: distance 120 km, approx. 1,5 h by car.

Baby cot

Baby cots can be provided for free.

Baby food / baby bottles

Gladly we warm these for you. Do you need boiled water?

The reception will make arrengements for you.

Babysitter

Our reception staff will assist you with the booking process.

Bathroom stool

All rooms are equipped with a stool for the bathroom

Bathrobe

On request we can bring you a bathrobe in your room. Please contact the reception staff.

Bed linen

On request, we change the bed linen daily. Please contact the reception staff.

Bed linen

We provide bed linen for allergic persons

Please contact the reception staf.

Blanket

On request we can bring you an additional blanket in your room.

Breakfast

Breakfast will be served from 7:00 am to 9:00 am and until 11:00 am on Saturday,

Sunday and on public holidays.

In case you want to depart earlier, if you order on the evening before

your departure day, we will offer you our thermal breakfast or prepare a lunch pack for you.

Check out

The hotel room is available until 11:00 am on the day of departure.

Please understand that we will stand on this time because following guests are arriving in time.

Chemical purification

Please contact the reception staff.

Chemical cleaning of guest linen

Hand overt before 9.00 o`clock Return within 9 hours

Please contact the reception staff.

Children are very welcome

Children up to 6 years stay for free in the room of their parents

(without additional bed). Sie übernachten bis 6 Jahre kostenlos im Zimmer

der Eltern (ohne zusätzliches Bett).

The extra charge for the additional bed is € 20,-.

The breakfast is extra charged.

Cleaning

Rooms from 7 am – 11 am.

Credit cards

We do accept Euro, Mastercard, Visa and EC-Cash.

E-mail

Our e-mail address is: Info@Hotel-Durmersheim.de

Gladly we will send e-mails your e-mails for you (with and without attachments).

Therefore, you just need to give us a text file or the corresponding template.

Emergency exits and escape routes

You will find a corresponding notice at your room door.

Electric iron

Electric iron and ironing will be provided upon request.

Please contact the reception staff.

Environment protection

As you may have already recognised, environment protection is very important for us:

Variable changing of towels, Control units at every heater,

low use of packaging at the breakfast buffet, waste seperation, LED lights

and much more have become self-evident to us. If you like, you can also participate in this:

Always turn off the lights and TV, if you leave your room.

Turn off the water taps well.

Take part in the variable change of towels. Use the basket in the room for

paper waste only, anything else is to be put into the basket in the bathroom.

Place empty bottles beside the basket.

Always remember: We have only borrowed the earth from our children!

Extra pillows and blankets

Gladly we provide you with an extra pillow or blanket in your room; please

contact the reception staff for that.

Fax

You can receive and send faxes via the reception.

Please contact the reception staff.

Fire

Please refer to the information sheet on your room door.

Flowers

On request, we will get flowers for you or we suggest a store nearby.

Hairdresser

Please contact the reception staff.

Hairdryer

A hairdryer is installed in every room

Information

About Durmersheim, the surrounding area, leisure facilities, bus and train connections

and much more you will get from our reception.
Internet end device

On request provided in your room.

Internet

http://www.Hotel-Durmersheim.de

Internet access

Use free WLAN access in your room, in the hoel lobby or in the breakfast room.

WLAN Access data and password will be provided at the reception.

Ironing service

Return of ironed linen within 1 hour

Please contact reception staff.

Invoice

Our reception desk is open from 7 am to 6 pm.

IT-Support

Please contact the reception staff.

Jogging

At the reception, a map can be provided to you and appropriate tracks can be shown to you.

Letter paper and envelopes

Find it in the writing folder in your room.

Luggage

Of course we will help you with transporting your luggage,

Please contact the reception staff.

Laundry & Ironing

Return according to agreement.

Mail box / post stamps

You can leave your mails at the reception. We will frank and ship this for you.

The main post office is 1800 meters away.

Mattrasses

Our mattrasses undergo a deep cleansing every year.

If you have any questions, please contact the reception.

Medical practice / dentist

Addresses, phone numbers, appointments can be provided at the reception.

Minibar

The consumption of minibar drinks is read daily and charged on departure.

Newspapers

Current daily newspapers are available at the reception.

Oblivion

If you forgot anything, e. g. toothbrush, we will be glad to help you with our “first aid”.

Parking lot

Your car can be parked beside the hotel.

Petrol station

2 petrol stations are located in the center of Durmersheim, distance approx. 2km.

Pharmacy:

The next pharmacy is located at Hauptstraße 120

Phone: (49) 7245-5000

Phone

Phone number of the reception: 216.

Connection from room to room e. g. room 1 = 201 room 2 = 202 etc.

If you need a connection to an official line, please let yourself be connected by the reception.

Photocopies

Photocopies can be made at the reception.

Pillow

Gladly we provide you with an extra pillow in your room.

Pillow

Pillow selection: select among different pillow ( Kirschkern,Dinkel)

Glably we provide you with an extra pillow in your room.

Please contact the reception staff for that.

Problem

We would like to know if any problem arises for you in our hotel. Our reception

staff team has an open ear for your worries.

Radio

Several radio programms (classical, pop music with traffic, news as well as folk music)
are available in the room TV, or via radio alarm clock in the room
.

Safe

Safe in every room incl. 230V~ power outlet.

In case of problems or questions with the programming, please contact
to the reception staff.

Sewing service

Please contact the reception staff.

Support service

For the in-house information technology.

Please contact the reception staff.

Shuttle service or limousine service

Please contact the reception staff.

Shoes

The shoe cleaning machine is located in the forecourt of the ground floor;

it can be reached via the main entrance

Slippers

On demand, they will be given to you by reception staff.

Smoking

This hotel is a non-smoking hotel, a smoking place is located in front of the hotel.

Taxi

Directly in front of the station is a taxi stand. Of course, our reception staff

can also order a taxi for you. Bitterwolf (49) 7245-2323

Train connections

For further information please contact the reception staff.

Trips

Information about possible excursions can be found at our reception.

Telefax & Sacan & Photocopy

You can receive and send faxes via the reception.

Please contact the reception staff.

TV program survey

Provided in your room in form of a separate sheet.

TV

With the TV in your room you can receive 20 satellite programs and 12 radio programms.

Please use the remote control and make sure the power is on,

the main switch is under the TV.

Umbrella lending

At the reception

Voltage

230 V~ alternating current.

Wakening call

You can use the wakening call on your radio alarm clock in your room by programming it.

Wellness

Beauty and massage can be ordered by appointment.

lease contact our reception staff who will be glad to provide you with

useful information on schedule.


 

 
 
 
 
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